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At Herramientas Talabartería BC, we strive to ensure customer satisfaction with every purchase. However, if you are not completely satisfied, we’re here to help.

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Returns

• You have 30 days from the date of purchase to request a return.

• To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
   

Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 7 business days, and the amount will be credited back to your original payment method.

Non-Refundable Items

• Custom or personalized items.

• Sale items or gift cards.
   

Exchanges

• We only replace items if they are defective or damaged.

Shipping Costs

• Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.

 

Shipping & Processing Times

• Please note that all orders require 1-3 business days for processing before shipment. Delivery times vary depending on your location:

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