1. What products do you sell?

We offer a wide range of leatherworking tools and accessories, including hand tools, leathercraft kits, sewing machines, leather materials, and more. Whether you're a beginner or an experienced artisan, we have the right tools to help you create beautiful leather products.

 

2. How can I place an order?

Placing an order is simple! Just browse our product categories, add the items you wish to purchase to your cart, and proceed to checkout. You can create an account or checkout as a guest. We accept major payment methods such as PayPal and credit/debit cards.

 

3. Do you ship internationally?

Yes, we offer worldwide shipping! We provide free standard shipping to many countries, and we work with trusted carriers to ensure your order arrives safely. Shipping times vary depending on the destination, so please refer to our Shipping Policy for estimated delivery times.

 

4. How long will it take to receive my order?

Processing time typically takes 1-3 business days. Shipping times vary depending on your location. For more details, please check our Shipping & Returns section for estimated delivery times to your region.

 

5. Can I track my order?

Yes! Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment.

 

6. How do I cancel or modify my order?

If you wish to cancel or modify your order, please contact Us within 24 hours of placing the order. After this time, orders are typically processed and shipped, and we may not be able to make changes.

 

7. What is your return and refund policy?

We offer a hassle-free return policy. If you are not satisfied with your purchase, you can return the product within 30 days for a full refund or exchange. Please visit our Refund Policy page for more details.

 

8. How can I contact customer support?

If you have any questions or need assistance, you can reach our customer support team by emailing us at admin@herramientastalabarteriabc.com or by calling our customer service hotline at +52 (664) 3476699. We are available Monday through Friday.

 

9. Do you offer discounts or promotions?

Yes! We frequently offer discounts and special promotions. Be sure to subscribe to our newsletter or follow us on social media to stay updated on the latest offers and sales.

 

10. Are your products guaranteed?

Yes, all of our products are of high quality and come with a satisfaction guarantee. If you receive a defective or damaged item, please contact us immediately, and we will arrange for a replacement or refund.

 

Still Have Questions? If you can't find the answer you're looking for, please don't hesitate to contact us. Our customer support team is here to help!